Terms And Conditions for Fitness Pilates Courses

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1.     Joining My Fitness Pilates classes

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1.     To attend any of my Fitness Pilates Classes You must initially get in contact with us a) to 

enquire about available places in the classes and b) give us some written detail about your 

current experience.

        2.     Once a place has been allocated (if appropriate) The Class Registration Form (PARQ) will 

be provided to you via a link and will require to be filled and submitted online.

        3.     By completing this PARQ, completely and correctly, you will be agreeing in that form to these 

Terms and Conditions and there will be a contract between You and Us based on these 

Terms and Conditions.

 

2.     Booking of classes

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1.     You must be 16 or over to book and attend any class.

2.     Minimum booking. Once your PARQ has been accepted and we have mutually agreed that 

our classes would suit you; you will be required to book and pay for the whole course of 

6 classes in advance.

3.     Booking one off class is not permitted.

 

3.     Missed sessions.

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1.     If you missed any of your sessions due to work or illness or other reasons missed sessions 

cannot be rolled over into the following or subsequent terms. The decision to carry forward 

classes is at Our sole discretion.

2.     A sustained illness or injury. If You become injured or suffer a serious illness for a sustained 

number of weeks, then You should contact us as soon as possible on getgo.pt@gmail.com. 

You may be able to carry over 50% of the cost of your missed sessions into the following 

term, but each case will be treated individually and all at Our sole discretion. This will only 

be permitted once and written proof from a medical professional will be required.

 

4.     Cancellation / rescheduling

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1.     We may cancel/reschedule a Pilates Class at any time before the advertised time and date

of that Pilates Class in the following circumstances:

1.     The required instructor necessary for the Pilates Class is not available; or

2.     An event described in clause 9 below occurs and continues for more than 24 hours.

2.     If We cancel a Pilates Class in such circumstances, We will not make a refund but You may 

carry over that missed session(s) to an alternative time, at the discretion of Alla Queripel.

3.     We reserve the right to expel You from any Fitness Pilates Class if Your conduct is in Our 

reasonable opinion unacceptable, or is or may be in Our reasonable opinion, harmful to 

Our reputation, or if it amounts to Your breach of these Terms and Conditions, or where in 

such expulsion is otherwise in the interests of others who are in that Fitness Pilates Class. 

You will not be entitled to any refund for a Pilates Class started but not completed due to such expulsion. We may cancel the remaining period of the Pilates Classes package you have 

purchased in which case We will refund You for the remainder of the package cancelled 

(rounded down to the nearest week).

 

5.     Fees and Payment – How and when to pay.

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1.     You must pay in accordance with Our Price List. Refer to Our Site for current pricing 

information.

2.     All members are notified towards the end of a term about the start of a new term, the dates, 

the cost and when payment should be received. A payment deadline is given and if this 

deadline is not met, then there is a chance You will lose your place for that term and 

subsequent terms.

3.     Payments for a term’s fees must be paid in full at the beginning of a new term.

4.     Places will not be held for members where payment is not received by the due date.

5.     Payment is to be made by online bank transfer only, details of which will be supplied at 

the time of booking and are available on Our Site.

6.     If our prices change you will be notified in a timely manner.

 

6.     Eligibility to Attend a Session

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1.     We only make any Fitness Pilates Class available to a “Consumer” (as defined in Clause 1 

above), and Your completion of a PARQ will be deemed to be Your confirmation that You 

will be a “Consumer” in connection with any request(s) by You to attend any of our 

Fitness Pilates classes. If at any time We find that you are not a “Consumer”, We may without 

liability to You cancel Your registration forthwith by giving You a cancellation notice and You 

will not then be entitled to attend any further Fitness Pilates Classes. We will refund You for 

those full weeks of Fitness Pilates Classes left in the term for which you have paid.

2.     We will not accept Your application to register or make any Pilates Class available to You 

unless You are aged 16 or over. We may require evidence of Your age for that purpose.

 

7.     Fitness, Health, and Safety

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1.     You acknowledge that Fitness Pilates Classes may be physically strenuous, and You agree 

that You voluntarily participate in a Session with full knowledge that even if the Teacher is 

not negligent there is an inherent risk of personal injury or illness arising from Your 

participation in any exercise program and use of specialist equipment.

2.     Fitness Pilates Classes may be unsuitable for You if You have special needs, or any medical, 

health or fitness problem or condition.

3.     You must ensure that you are fit and well enough to participate in any Fitness Pilates Class, 

and You will at all times be responsible for Your own state of health, physical condition and 

wellbeing.

4.     If You have any concerns about Your fitness or health, You should seek appropriate medical 

advice from a relevant professional medical or other adviser before attending Fitness Pilates 

classes. We cannot and do not provide any such advice.

5.     You agree that when You register and when You attend any Fitness Pilates Class, that will be 

Your confirmation that You have no health or fitness problems which may affect your 

participation in any Fitness Class.

6.     When You request booking, or renewal, for a termly package (or pro-rata if You are a new 

customer) of Fitness Pilates Classes and You tell Us at that time about any medical, health or 

fitness issue or special need, We will discuss it with You, and inform You if We decide not to 

accept Your booking because of that issue or special need. If We do accept Your booking, 

You must act in accordance with any instructions provided by Us relating to the issue or need.

7.     You must tell Us:

1.     of any medical condition or are taking any medication which may affect Your ability 

to undertake any activities at a Fitness Pilates Class or to use any equipment or 

facilities provided by Us.

2.     of any circumstances affecting Your health which may be worsened by any activities 

at a Fitness Pilates Class; and

3.     if you are pregnant, and if so whether You are in the first 3 months of Your pregnancy.

8.     If You do not tell Us before a Fitness Pilates Class of anything referred to in sub-Clause 7.6 or 

7.7 that We then discover, We will be entitled not to provide some or all of that Fitness Pilates 

Class or any other Pilates Classes and to treat any such Fitness Pilates Classes (or the affected 

part of it/them) as cancelled by You without notice. We may also cancel any other remaining 

weeks in the term, for which you have paid, of Fitness Pilates Classes and in that case We will 

refund You for each full week of Fitness Pilates Classes remaining.

9.     You must not attend any Session when under the influence of alcohol or illegal drugs.

10.  You should arrive at least 5 minutes prior to the start time of a Fitness Pilates Class to ensure 

you are ready for the warmup. If You arrive later than a Fitness Pilates Class start time and 

You arrive after any warm-up for that Pilates Class has begun, We may not permit You to 

participate in the Pilates Class for health and safety reasons.

11.  You should not attempt to use any equipment until We have instructed You in the correct 

use of the same.

12.  You may only use the equipment and facilities provided by Us in the correct manner 

and must not use them in any manner which is a health and safety risk either to You 

or to others.

 

8.     Our Rules

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1.     We do not permit You to:

1.     smoke anywhere on the premises.

2.     bring to the premises any child/ren under the age of 10 without prior arrangement 

with the Teacher as We do not have anyone to supervise them. If You do bring any 

child under the age of 16, they will remain Your sole responsibility during the Fitness 

Pilates Class and may not be permitted to be in the same room due to health and 

safety reasons.

3.     bring any animals into the premises except for guide dogs. If You require the use of 

a guide dog, You should inform Us of that when You register;

4.     bring any crockery, glass, drink (except water) or food into any part of the premises. 

Only water, either in a plastic or metal bottle, is permitted on the premises.

2.     You must be dressed appropriately for the Pilates Socks may be worn but are not essential. 

Clothing should be close fitting rather than baggy so that We may assess that movement 

routines are carried out in the correct manner. Items of clothing with zips at the back should 

be avoided as these may cause you discomfort or damage equipment. Loosely swinging or 

sharp jewelry should be removed before a Fitness Pilates Class.

3.     You must familiarize Yourself with and follow any instructions or information which We give 

You from time to time or on any occasion relating to any fire or other emergency or to other 

issues relating to health or safety.

 

 Fitness Pilates sessions

  Bring your mat to classes and not lend it to anyone.

  Bring your own towel for wiping sweat and a water bottle.

  Remain 2 meters apart from the instructor and other participants.

 

9.     Events Beyond Our Reasonable Control

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1.     We will not be liable for any failure or delay in performing Our obligations under the contract 

resulting from any cause beyond Our reasonable control.

2.     If any event described under sub-Clause 6.1 occurs that is likely to adversely affect Our 

performance of any obligations under the contract, We will try to inform You as soon as is 

reasonably possible, Our obligations will be suspended and any time limits that We are bound 

by will be extended accordingly. We will inform You when that event is over and provide details 

of any new dates, times, or availability of Fitness Pilates Classes as necessary. You may, without 

liability to Us, request the missed Fitness Pilates Class to be carried forward over the following 

two weeks.

 

10.  Limitation of Liability

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1.     We will be responsible for any foreseeable loss or damage that You may suffer because of Our 

breach of these Terms and Conditions or because of Our negligence. Loss or damage is 

foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated 

by You and Us when Our contract with You is created. We will not be responsible for any loss 

or damage that is not foreseeable.

2.     We provide or sell all Fitness Pilates Classes to You only for Your personal and private 

use/purposes. We will not be liable to You for any loss of profit, loss of business, interruption 

to business or for any loss of business opportunity.

3.     Each of Our Teachers is appropriately qualified to conduct the particular Fitness Pilates Classes 

which they conduct but their advice does not include any medical or similar advice and is not a substitute for advice provided by an appropriate medical, health, or fitness professional or 

therapist.

4.     If You bring any personal belongings onto the premises, We do not undertake to keep them 

safe or provide any storage place for them. Their loss or damage will be at Your own risk except

where such loss or damage is due to any deliberate or negligent act by Us or our staff. 

We will not be responsible for any loss or damage to Your personal belongings caused by any 

other customer, guest, or visitor to the premises. We therefore advise You not to bring any 

valuable belongings to the premises.

5.     Nothing in these Terms and Conditions is intended to or will exclude or limit Our liability for 

death or personal injury caused by Our negligence (including that of Our employees, agents, 

or sub-contractors) or for fraud or fraudulent misrepresentation.

6.     Furthermore, if you are a “consumer” as defined by the Consumer Rights Act 2015, or a 

consumer for the purposes of any other consumer protection legislation, nothing in these 

Terms and Conditions is intended to or will exclude, limit, prejudice, or otherwise affect any of 

Our duties or obligations to You, or Your rights or remedies, or Our liability to You, under: 

Furthermore, if you are a “consumer” as defined by the Consumer Rights Act 2015, or a 

consumer for the purposes of any other consumer protection legislation, nothing in these 

Terms and Conditions is intended to or will exclude, limit, prejudice, or otherwise affect any of 

Our duties or obligations to You, or Your rights or remedies, or Our liability to You, under:

1.     the Consumer Rights Act 2015.

2.     the Regulations.

3.     the Consumer Protection Act 1987; or

4.     any other consumer protection legislation

5.     as that legislation is amended from time to time.

6.     For more details of Your legal rights, please refer to Your local Citizens’ Advice Bureau 

or Trading Standard Office.

 

11.  Changes to Terms and Conditions

We may from time to time change these Terms and Conditions without giving You notice, but We will 

use Our reasonable endeavors to inform You as soon as is reasonably possible of any such change.

 

12.  How We Use Your Personal Information (Data Protection)

The way in which we collect, use, process and hold your data is detailed in our Privacy Policy which can 

be found on Our Site.

 

13.  Regulations

We are required by the Regulations to ensure that certain information is given or made available to 

You as a Consumer before We make Our contract with You (i.e. before We accept Your registration) 

except where that information is already apparent from the context of the transaction. We have 

included the information itself either in these Terms and Conditions for You to see now, or We will make 

it available to You before We accept Your request to register. All that information will, as required by 

the Regulations, be part of the terms of Our contract with You as a Consumer.

 

14.  Information

As required by the Regulations:

1.     all the information described in Clause 13; and

2.     any other information which We give to You about any Fitness Classes or Ourselves and Our 

business which You consider when deciding to make a booking or when making any other decision 

about Fitness Classes.

3.     will be part of the terms of Our contract with You as a Consumer.

 

15.  Complaints

We always welcome feedback from You and, whilst We always use all reasonable endeavors to 

ensure that Your experience as Our customer is a positive one, We nevertheless want to hear from You 

if You have any cause for complaint. If You have any complaint about Our Fitness Pilates Classes or any 

other complaint about Us or any of Our staff, please raise the matter with Alla Queripel who can be 

contacted by email: getgo.pt@gmail.com

 

16.  No Waiver

No failure or delay by Us or You in exercising any rights under these Terms and Conditions means that 

We or You have waived that right, and no waiver by Us or You of a breach of any provision of these 

Terms and Conditions means that We or You will waive any subsequent breach of the same or any other provision.

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17.  Severance

If any provision of these Terms and Conditions is held by any competent authority to be invalid or 

unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions 

and the remainder of the provision in question shall not be affected.

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18.  Law and Jurisdiction

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1.     These Terms and Conditions, the Contract, and the relationship between you and Us (whether contractual or otherwise) shall be governed by and construed in accordance with the law of 

England & Wales.

2.     As a consumer, you will benefit from any mandatory provisions of the law in your country of 

residence. Nothing in Sub-Clause 18.1 above takes away or reduces your rights as a consumer 

to rely on those provisions.

3.     Any dispute, controversy, proceedings or claim between you and Us relating to these 

Terms and Conditions, the Contract, or the relationship between you and Us (whether 

contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, 

Scotland, or Northern Ireland, as determined by your residency.

 

Alla Queripel

Get-Go Personal Training
Updated December 2023